Wow! Things at Mighty Mobile continue apace. My status of being "busier than a one legged man in an ass kicking contest" has held true for almost a month now. I've been backed up with repairs about 5 to 7 days.
First off; if you've contacted me in the past couple of weeks and I haven't gotten back to you, I'm sorry. I had another iPhone die on me (I'm currently on my fourth one!) and with that being the case I lost some information that was stored in the phone. The info that I wish I still had included some phone numbers, my "wish list" (a list parts for an order) and some photos. The photos I could care less about, but the other bits I wish I still had. If it's been curiously long since you've heard back from me, you might want to give me a call.
Funny. I chose the iPhone because of their good customer reviews and low-ish SAR rating but have had anything but positive results on my side of things. As mentioned previously, I'm on my fourth phone. My journey in Apple land started Jan 17th making my experience with Apple products less than stellar. "Hardware issues" I've been told. They claim it's an "isolated issue". Right. I'm in the cycling industry pal. "Isolated issues" or "we've never heard of that" is the standard, bullshit response you'll get even though you've got a pile of the defective "what have you's" in the back with angry customers expecting some sort of resolution. Anyone remember the great GT I-Drive frame failure back in the early 2000's? 9 out of 10 frames would crack at the seatpost/top tube weld and it took most of the summer before GT would admit to there being a problem. This kind of shit really disgusts me. If you know something isn't right, put on your big boy pants, own up to it and get it sorted out. Anhyoo, is anybody else keeping UPS and FedEx in business with defective iPhones or am I really the only one? I'll stop bitching now... at least about phones.
Riding. How about the riding. In May. Yippee!! Although my previously mentioned work load has me mostly holding onto wrenches instead of handlebars, I have been out on the trails a couple of times in past weeks. As I was climbing up some local singletrack last night, I couldn't help but think back to last year at this time with snow still falling from the sky and the closest snow free trail being in Auburn. After last winter, I'm totally fine with the fact that the ski season wasn't "all that" and my front yard is currently free of snow.
I'll be "that guy" and throw out a friendly little reminder that this is the time of year when you'll encounter mud and snow on the local trails. Unless you want to ride ruts for the rest of the summer do everyone a favor and stay out of the friggin' mud! I know, sometimes this just isn't an option but most of the time - it is. If you find yourself riding through sections of muddy trail and hear that little voice in your head wondering if it's ok or not.... it's probably not. Same goes for snow patches. If you can't ride the snow pile, then walk it. If you can't walk it then go ride somewhere else. Riding around snow piles that are going to melt in the next three days is NOT ok. Stop it.
Ok people. Till next time. Have fun out there.